Last updated on July 14, 2026.

We're Bitrora ("we", "us", or "our"), trading as RecruiterLog, a company registered in Beaverton OR, United States, with its head office in Cape Town, South Africa, and these Terms and Conditions of Sale (our "Terms") form a legally binding agreement between you and us.

Key Definitions

"Services" means services provided by us that link to these Terms, including our website; the content provided, generated, or made available for or in relation to our Services (our "Materials"); and any services connected to or relying on Third-Party Services.

"You" ("your", the "customer", or the "user") means any individual using our Services, including any employees, agents, contractors, or other persons accessing our Services through your account ("Account") or with your authorization.

"Using our Services" means interacting with our Services in any way, including: creating an Account, making payments, submitting User-Generated Content accessing, browsing, providing or transmitting any other information, content, materials, or instructions through our Services, integrating with our Services, or doing so directly or through automated tools, scripts, software, or third-party applications.

Agreement to These Terms

By using our Services, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced and expressly incorporated within, and you consent to electronic communications and contracting as permitted under applicable laws. If you do not agree, you may not use our Services.

Our Services are intended for users aged 18 or older, or above the age of majority in their jurisdiction, whichever is higher. Persons below this age may not use our Services. If we become aware that a user is below the required age, we may suspend or terminate their access to our Services immediately and without liability.

By using our Services, you acknowledge and agree that:

• you are at least 18 years old (or the age of majority in your location, whichever is higher);
• you have the legal capacity to enter into these Terms, and if you are representing an organization or other legal entity, you have the authority to bind that entity;
• the information you provide to us is, and will remain, accurate, complete, and current;
• and you are not located in, ordinarily resident in, or organized under the laws of any jurisdiction subject to comprehensive sanctions or embargoes, and you are not a blocked, denied, or otherwise restricted party under applicable sanctions or export control lists.

If you do not meet these requirements, you must not use our Services.

Conditions of Use

By using our Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

• Modify, copy, prepare derivative works of, decompile, or reverse engineer any Materials, software, or content provided through our Services, including User-Generated Content, without prior written permission from us.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notations on any Materials, software, or User-Generated Content available through our Services.
• Transfer, distribute, or "mirror" any part of our Services' Materials or User-Generated Content to another server or person without explicit authorization from us.
• Use our Services in a manner that knowingly or negligently disrupts or abuses our networks or any other services provided by us.
• Transmit, distribute, or post any harassing, indecent, obscene, fraudulent, or unlawful material through our Services.
• Use our Services in violation of any applicable local, state, national, or international laws or regulations.
• Engage in unauthorized advertising or spam activities using our Services.
• Harvest, collect, or gather user data, including User-Generated Content, without the explicit consent of the user or in violation of our Privacy Policy.
• Use our Services in a manner that infringes, misappropriates, or violates the privacy rights, intellectual property rights, or other rights of our company or any third party.
• Submit any User-Generated Content through our Services that is defamatory, infringing, or otherwise unlawful, or that violates the rights of our company or any third party.
• Use automated scripts or technologies, including bots or data mining tools, to access, scrape, or extract data from our Services without explicit consent from us.
• Attempt to gain unauthorized access to any portion of our Services or any related systems or networks.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our Services, or which, in our judgment, exposes our company or any of its users to any liability or detriment of any kind.
• Access, use, export, re-export, transfer, or otherwise make available our Services or any underlying software, technology, or content in violation of any applicable export control, trade, or economic sanctions laws.
• Hide or misrepresent your identity, including by using false names, impersonating others, or concealing your status as a sanctioned or restricted party.
• Take advantage of any feature or functionality that a reasonable person would consider to be an obvious omission, bug, or error.
• Attempt to circumvent or bypass any functionalities, restrictions, usage limits, paywalls, geo-restrictions, or access features of our Services.

Failure to comply with these limitations may result in the suspension or termination of your access and rights to our Services, as well as any other legal remedies available to us.

Changes to Our Terms

We reserve the right to amend, remove, or vary these Terms at any time. Non-material changes may be effective immediately. For material changes, we may require you to re-accept the Terms to continue using our Services. We will provide you with reasonable notice as legally required, by any reasonable means, and such changes will become effective after the notice period. Changes required by applicable law or emergency may take effect immediately regardless of materiality.

Your continued access to or use of our Services after the effective date of any modifications constitutes your acknowledgment of and agreement to be bound by the revised Terms.

Your Statutory Rights

Every clause in these Terms applies in full, except where a mandatory provision of applicable law requires otherwise. Nothing in these Terms limits, excludes, or modifies any mandatory rights, protections, or remedies you may have under the laws that apply to you.

Notice to Australian Consumers

If you are a consumer in Australia, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement. Where permitted by section 64A of the Australian Consumer Law, our liability for failure to comply with a non-excludable consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

Your Account

You may need to create an Account to access all or part of our Services. Your username and password are for your personal use, and you must ensure that your Account information is accurate. If you believe your Account information requires updating, or if you experience problems accessing your Account, contact us.

Our Access to Your Account

From time to time, we may need to access your Account to provide or support our Services, to investigate potential violations of these Terms, to respond to legal requests, or to protect the security and integrity of our Services.

Single Sign-On (SSO) Services

We may offer the option to register, log in, or connect your Account to Third-Party Services using Single Sign-On (SSO). When you use this feature, you acknowledge that you are using a Third-Party Service, and you grant us permission to access and process information from your Third-Party Service profile as permitted by that service and your privacy settings. You may revoke access to any Third-Party Service at any time through your Account settings or the Third-Party Service's platform.

Account Security

Although we make commercially reasonable efforts to keep our Services secure, you are solely responsible for maintaining the security of your Account and any password(s) used to access it. You agree to: (a) use strong, unique passwords; (b) not share or disclose your password or access credentials to any third party; (c) implement additional security measures we may offer, such as two-factor authentication, if available; and (d) notify us immediately if you suspect any unauthorized access to your Account or other security breach, take all necessary steps to terminate the unauthorized use, and provide us with your full cooperation and assistance to terminate, rectify, and prevent further unauthorized use. We reserve the right to require you to change your password or implement additional security measures if we believe your Account security may be compromised.

We are not liable for any loss, damage, or consequences arising from: (a) your failure to comply with these security obligations; (b) unauthorized access to your Account; or (c) any actions taken through your Account, whether or not authorized by you.

Nothing in this section excludes or limits our liability where unauthorized access to your Account results from our own negligence or breach of our security obligations under applicable law.

Account Deletion

If you wish to delete your Account, you can do so at any time through your Account settings, or by reaching out to our support team.

Before we can complete your account deletion, you will need to settle all outstanding payment obligations to us. Once the account deletion process is complete, we will send you a confirmation email.

Outstanding payment obligations do not affect your right to request the deletion of your personal data under applicable data protection law. However, we may retain personal data that is necessary to comply with legal obligations, to pursue outstanding payments, or to establish, exercise, or defend legal claims. All other personal data will be deleted as required by law.

Account Suspension and Termination

We reserve the right, at our sole discretion and without liability, to the maximum extent permitted by applicable law, to suspend, terminate, or delete your Account, restrict access to our Services, or take any other appropriate measure with immediate effect for reasons including but not limited to:

• Your use of our Services poses a security risk to us, our Services, or any third party.
• Your use of our Services may adversely impact us, our affiliates, partners, or customers.
• Your use of our Services may subject us or our affiliates to liability or breach under any applicable law.
• Your use of our Services may be fraudulent, abusive, discriminatory, or illegal.
• Your use of our Services may disparage or devalue our reputation or goodwill.
• You have not fulfilled your payment obligations to us, whether arising from use of our Services or any other services we offer.
• You are in breach of these Terms, including any representations and warranties.
• You become subject to a petition in bankruptcy or any other proceeding relating to insolvency, cessation of business, liquidation, or assignment for the benefit of creditors.
• There has been unauthorized use of our Services.
• We are requested to do so by any legal or public authority under any applicable law.

Where the issue is capable of being remedied and immediate action is not reasonably necessary, we will give you prior notice and a reasonable opportunity to remedy it before we suspend or terminate. We may act immediately and without prior notice where we reasonably consider it necessary, including in cases of fraud, security risk, unlawful activity, legal or regulatory requirements, or repeated failure to remedy.

Upon suspension or termination, any license rights granted to you under these Terms will terminate immediately, all outstanding payments due to us shall become immediately due and payable, and we may delete your data in accordance with our Privacy Policy. We may, at our sole discretion, apply any credits, prepayments, or other amounts owed to you toward fulfillment of such payments.

Before we permanently delete your data, we will provide you with a reasonable opportunity (no less than 30 days from notification) to export or retrieve your data, unless deletion is required immediately for legal, security, or fraud prevention reasons.

You may appeal our decision by contacting us. All appeals are subject to our review and may not be available in all circumstances.

Pricing, Taxes, and Fees

Unless stated otherwise, all prices displayed on our Services are in United States Dollars (USD) and are inclusive of tax where applicable.

The total price displayed at checkout before you confirm your purchase represents the full amount payable to us, including any applicable charges that we are required to collect.

If we discover an obvious pricing error before processing your payment, we reserve the right to correct the error and inform you of the correct price. In such cases, you will have the option to proceed at the correct price or cancel.

If you qualify for tax-exempt status, you must provide valid documentation for verification. We may reject documentation that cannot be verified, and any unapproved purchase will be subject to applicable taxes.

We reserve the right to adjust taxes or fees to comply with legal changes, with notice where required.

Payments

Our website accepts payments using:

• Credit and debit cards, including Visa and Mastercard, charged in US dollars.
• Instant EFT from a South African bank account, charged in South African rands.
• Any additional local payment method our payment provider offers for your country at checkout.

Because the methods offered depend on your location and on our providers, the checkout page is authoritative about what is available to you. We do not add a surcharge for choosing one method over another.

Depending on the payment method you choose, additional costs and conditions may apply. We reserve the right to modify available payment methods with appropriate notice.

If you choose a payment method that involves additional fees, such as currency conversion or installment fees charged by your bank or payment provider, those fees will be clearly indicated before payment confirmation where known to us. We do not impose hidden surcharges.

Payment Processing

Payments are securely processed by licensed third-party payment providers:

• Stripe, for card payments. Stripe charges in US dollars. Where your card is denominated in another currency, your bank performs the conversion at its own rate; we do not set that rate and do not take a margin on it.
• PayFast, for Instant EFT and card payments in South African rands.

Our US dollar and South African rand prices are two separately set price lists, not one converted from the other. Whichever currency you are billed in, the amount you agreed at checkout is the amount charged, and it does not move with the exchange rate between one renewal and the next.

An account bills through one provider. The provider you choose at checkout is the one your renewals, seat changes and add-ons continue on, so that a single subscription is never split across two providers.

By providing payment information, you authorize the relevant payment provider to store and process it; you authorize us to charge your selected payment method for the total amount displayed at checkout, any applicable recurring fees or subscriptions, and any additional amounts expressly agreed by you; and you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and up to date.

Depending on the service provided, the payment provider may act as an independent data controller for fraud prevention and regulatory compliance purposes. Further information on how your personal data is processed is available in our Privacy Policy.

Although payments are processed by third parties, we remain responsible for fulfilling our contractual obligations to you. For billing inquiries, please contact us using the contact details at the base of these Terms. For technical payment processing issues, you may also contact the relevant payment provider.

Failed or Unauthorized Payments

You must promptly inform us if your payment method is canceled, your payment details change, or you become aware of unauthorized use.

If we are notified that a payment method has been compromised or used without authorization, we will suspend further charges to that payment method pending clarification.

We reserve the right to suspend or terminate access to our Services if payment is not successfully completed, in accordance with the Account Suspension and Termination section.

Billing Errors

If we identify a clear technical or administrative billing error, we reserve the right to correct it. We will notify you before charging any additional amount and provide an opportunity to raise questions or dispute the correction. You may contact us at any time if you believe you have been incorrectly charged.

Billing Complaints

If you are dissatisfied with any payment or billing matter, please contact us so we can attempt to resolve the issue.

Refunds

For information regarding eligibility, procedures, and conditions for refunds please review our Refunds Policy before making any purchase. If you have questions regarding refunds, please contact us using the details at the base of these Terms.

The Public Ledger and Published Records

Our Services publish a record of hiring conduct. This section explains what that record contains, what it is, and how to challenge it, because it is the part of our Services most likely to affect someone who never agreed to these Terms.

What is published. For each application logged through us: the employer, the role, the recruiter named on the listing, the stage reached, how long a reply took or whether the reply window was breached, the date, and any review text and ratings the candidate left. Company level statistics, including a Ghost Index and a Trust Score, are computed from those records.

What is not published. A candidate's CV, cover message, contact details, salary expectations, messages, and structured profile are never public. A candidate's name is masked by default and is only shown in full if that candidate chooses to show it.

What the record is. Published statistics are arithmetic performed on timestamps we recorded, not opinion and not prediction. Review text is the candidate's own account of their own experience, published as theirs. We do not adopt a review as our own statement, and we are not the author of it.

Correcting the record. If you are named in a record you believe is factually wrong, report it from the record itself or contact us. We investigate every report and correct or remove anything we find to be inaccurate. Where a record turns out to be accurate, we will tell you why we are leaving it up.

Settled records are published to a blockchain. Once a record can no longer change, a cryptographic fingerprint of its conduct facts is combined with that day's other settled records and a single value is published to the Solana public network, so that nobody, including us, can alter the record afterwards without it showing. No personal information is published on the blockchain, and what is published there cannot be deleted by anyone. Our Privacy Policy explains this in full, including how deletion still works.

Gaming the record is a fundamental breach. Marking a ticket answered without answering it, sending an empty message to stop a clock, hiding applications, or creating accounts to escape a history are all prohibited by our Acceptable Use Policy and will normally end an account.

Third-Party Services

Our Services may include features, tools, and integrations (collectively, "Third-Party Services") that rely on, are built by, are connected with, or are supported by companies that are independent from us. By using Third-Party Services, you agree to comply with the applicable terms and conditions, usage rules, and policies of the respective providers.

We do not endorse, are not liable for, and make no representations or warranties about any Third-Party Services. We have no control over these services and are not responsible for how they work or what they do. If a Third-Party Service stops working or changes how it connects with our Services, we may need to discontinue that connection without liability to you, to the maximum extent permitted by applicable law.

Where an issue with our Services originates from a Third-Party Service, our responsibility is limited to using commercially reasonable efforts to resolve or mitigate the impact on our Services. We are not obligated to fix, replace, or compensate for failures, outages, or changes caused by Third-Party Services, except where required by applicable law.

By using our Services, or any Third-Party Services in connection with our platform, you agree not to hold us responsible for any issues that arise directly from those Third-Party Services, to the maximum extent permitted by law.

AI Powered Features

Our Services include features and tools that incorporate artificial intelligence, machine learning, or related technologies ("AI Features"), which you may use at your discretion to perform or complete tasks within our Services.

By using our AI Features, you acknowledge and agree that:

• Some of our AI Features may rely on or be supported by Third-Party Services. Where this is the case, the terms set out in the Third-Party Services section of these Terms apply.
• Content generated using AI Features constitutes User-Generated Content and will be treated as such under these Terms.
• AI Features may generate automated outputs based on probabilistic models and may produce inaccurate or incomplete results. You are responsible for reviewing and verifying all outputs before relying on them.
• Your use of AI Features may be subject to additional terms and conditions, which will be made available at the time of access or use.

How We Handle Your Inputs

When you provide inputs to our AI Features, we may process that data to generate outputs and to maintain, support, and improve our Services. We will not use your inputs to train AI models unless we have a lawful basis to do so and have informed you in accordance with our Privacy Policy.

Our Responsibilities Under AI Law

Where required by applicable AI legislation, including the EU AI Act, we will comply with our obligations as a deployer of AI systems. This includes providing transparency about the use of AI in our Services and cooperating with any relevant regulatory requirements.

Limitations of AI Features

We do not guarantee the accuracy, reliability, or suitability of AI Features for any particular purpose and, to the maximum extent permitted by law, disclaim all liability for any errors, inaccuracies, or damages resulting from their use.

Service Updates and Changes

We may update, modify, or improve our Services from time to time. These updates may include technical adjustments, security enhancements, performance improvements, changes to features, or adaptations required to comply with legal or regulatory requirements. We reserve the right to implement updates at any time and for any reason, whether temporarily or permanently, with or without notice, and without liability to you or any third party, to the maximum extent permitted by applicable law.

You acknowledge that our Services may contain errors, bugs, or interruptions. We have no obligation to provide notice of, or correct, update, modify, maintain, or repair any aspect of our Services, except as required by applicable law.

Material Changes

We will not make changes that materially reduce the core functionality of our Services without a valid reason. If a change materially affects your access to or use of our Services, we will notify you in advance by email or other durable medium, unless the change is urgent for security or legal reasons.

If you do not agree with a material change that negatively affects your use of our Services, you may stop using the Services and close your Account.

Discontinuation

We reserve the right to suspend or discontinue all or part of the Services where reasonably necessary for legal, security, operational, or business reasons. Where practicable, we will provide reasonable notice before discontinuing a Service.

Temporary Interruptions

We aim to keep the Services available and reliable. However, the Services may occasionally be unavailable due to scheduled maintenance, updates, technical issues, or circumstances beyond our reasonable control. We are not liable for any loss or damage arising from temporary interruptions to the Services, to the maximum extent permitted by applicable law.

Data Processing

By accessing our Services, you acknowledge our collection and analysis of usage metrics, service interaction patterns, and operational data across our user base in accordance with our Privacy Policy and applicable data protection laws. We may aggregate and anonymize this information for analytical purposes, research, product development, and industry insights. All such aggregated and anonymized data, once processed to remove identifying characteristics, becomes our proprietary information and may be utilized, disclosed, or published at our discretion. This aggregated data will not include information that could reasonably identify you as an individual user. Additionally, we reserve the right to leverage non-identifying information you provide through the Services to enhance functionality, promote our services, optimize user experience, and refine our service offerings.

Intellectual Property

We retain sole ownership of all intellectual property ("IP") rights in and to our Services, our Materials, and any proprietary rights inherent in and to our Services. These rights are protected by international intellectual property laws and treaties and apply worldwide.

Nothing in these Terms shall be interpreted as transferring to you any rights, interest, or title in our company or Services, except as explicitly stated in these Terms.

Subject to your compliance with these Terms and any payment obligations you have to us, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services solely for your personal or internal business purposes.

All rights not expressly granted to you are reserved by RecruiterLog and its licensors.

Use of Our Brand and Materials

If you publicly publish or distribute materials generated by or exported from our Services, you must include reasonable attribution to us, such as a visible credit or link to our website, unless we provide specific attribution guidelines, in which case those guidelines apply.

You may refer to our company name and brand in a factual and truthful manner. You must not use our name, logo, trademarks, or other brand assets in any way that implies endorsement, sponsorship, or affiliation with us without our prior written consent.

Copyright Infringement Notice

We respect the intellectual property rights of others, and we ask that everyone using our Services does the same. If you believe that your work has been reproduced on our Services in a way that constitutes copyright infringement, you may notify us using the process outlined below.

If your claim relates to content posted by another user on our Services, you may wish to contact them directly before submitting a formal claim. It may be a simple misunderstanding that can be resolved without formal legal process.

Please be aware that under Section 512(f) of the Digital Millennium Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be liable for damages. If you're unsure whether your claim is valid, we recommend that you seek legal advice before proceeding.

To submit a claim, please provide us with the following information:

• a signature of the person authorized to act on behalf of the owner of the copyright interest;
• a description of the copyrighted work that you claim has been infringed;
• a description of where the material that you claim is infringing is located on the site;
• your address, telephone number, and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• and a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Designated Copyright Agent

Please send all copyright infringement notices to:

Warren Manuel
warren@recruiterlog.com
9450 Southwest, Gemini Drive Beaverton OR 97008, United States

Counter-Notification

If you believe that content you posted was removed or disabled as a result of a mistake or misidentification, you may send us a counter-notification containing the following information:

• your physical or electronic signature;
• identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
• a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
• your name, address, telephone number, and email address;
• and statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or, if your address is outside the United States, the judicial district in which our company is located, and that you will accept service of process from the person who provided notification of the alleged infringement.

Upon receipt of a valid counter-notification, we will restore the removed content within 10 to 14 business days, unless the copyright owner files an action seeking a court order against the content provider. We reserve the right to remove content that violates these Terms regardless of any counter-notification.

User-Generated Content

"User-Generated Content" refers to any content, materials, information, feedback, ideas, suggestions, feature requests, reviews, or communications that you submit, post, upload, share, or otherwise provide to us or through our Services, whether publicly or privately.

By submitting User-Generated Content to us or through our Services, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy. This includes, without limitation, the right to use feedback, ideas, suggestions, and feature requests to develop, improve, and promote our Services without any obligation or compensation to you.

You retain your intellectual property ownership rights over your User-Generated Content. By submitting User-Generated Content, you represent and warrant that you own or have the necessary rights, licenses, and permissions to grant the license above, and that your content does not infringe, misappropriate, or violate the rights of any third party.

We reserve the right to review, edit, refuse, or remove any User-Generated Content at our sole discretion and without notice.

Content Published on Our Platform

Where you use our Services to publish content on our website or platform, the license you grant us for that content can be terminated at any time by deleting it. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or sponsored content has been discontinued by us.

Accuracy of Materials

We aim to ensure that all information found on our Services is accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors and update information at any time. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Service Descriptions

The descriptions of our Services published on our website are intended to accurately represent what is offered. However, the nature and scope of our Services may vary depending on your requirements, and minor differences between published descriptions and the Services as delivered do not constitute a breach of these Terms.

Artificial Intelligence (AI) Policy

From time to time, our team may use Artificial Intelligence ("AI") to support the provision, improvement, or operation of our Services. Where we do so, we process data and deploy such systems in accordance with applicable laws and regulatory requirements.

We use AI for:

• Reading a CV into a structured profile, and producing a cleaner version of it on request.
• Suggesting a ranking and a match summary across a set of applicants, for a recruiter to review.
• Answering questions in the product through Scout, our in-product assistant.
• Drafting outreach and response messages for a person to edit and send.
• Screening job postings and messages for prohibited content before they publish.

By using our Services, you acknowledge and agree to our use of AI.

Our Commitment to the Responsible Use of AI

When AI is involved, we put humans in charge of the important decisions. We protect the information that flows through our systems and regularly check our tools for errors, bias, or unintended side effects.

Where an automated decision has or is likely to have a significant effect on your individual rights, we will: (a) provide you with clear information about our automated decision making process, including the logic involved and potential consequences; (b) establish an appropriate legal basis, obtain your explicit consent where required; and (c) enable you to request a human review, contest the decision, and receive an explanation of the outcome.

We do not, and will not, use AI technologies for:

• any purpose that violates applicable laws or regulations;
• any use that poses an unacceptable or disproportionate risk to the rights or safety of any natural person;
• social scoring or influencing behavior in harmful or exploitative ways;
• real-time biometric identification in publicly accessible spaces for surveillance, except where expressly permitted by applicable law for legitimate public safety purposes;
• emotion recognition or biometric categorization in employment, education, or any other context where such use could result in discrimination or unfair treatment, unless expressly permitted by applicable law;
• systems intended to deceive or manipulate individuals through subconscious techniques or by exploiting age, disability, or other vulnerabilities;
• or any application that infringes upon your fundamental human rights, dignity, or freedoms as recognized by international standards;

Links

We may provide links to third-party websites, applications, or resources ("Linked Sites") for your convenience. However, we don't control, review, monitor, or endorse these Linked Sites or their content, and we can't make any promises about their availability, accuracy, reliability, or suitability. When you access and use Linked Sites, you're doing so at your own risk, and we won't be responsible for any damages or losses that arise from your use of or reliance on any Linked Site.

We reserve the right to remove or disable links to any Linked Site at any time without notice or liability. When you access any Linked Site, you acknowledge that you're leaving our platform and that different terms of use and Privacy Policies may apply to your use of those Linked Sites.

Events Outside Our Control (Force Majeure)

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by circumstances outside our reasonable control ("Force Majeure Events"). Force Majeure Events include, but are not limited to, acts of God, natural disasters, internet outages, cyberattacks, strikes, and failures of third-party services.

Upon the occurrence of a Force Majeure Event, we will use commercially reasonable efforts to promptly notify you through any reasonable means about the nature of the event and its expected impact on our Services, to the extent practicable under the circumstances. Any delay or failure to provide such notification due to the Force Majeure Event itself shall not constitute a breach of this agreement or result in any additional liability to us. The affected obligations will be suspended for the duration of the Force Majeure Event, and any performance deadlines will be automatically extended by a period equal to the duration of the delay plus a reasonable period for resuming activities.

A Force Majeure event does not excuse payment obligations for Services already rendered.

Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, and except for warranties that cannot lawfully be excluded, we make no warranties of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

In particular, and without limiting the above, we do not warrant that:

• your use of our Services will be uninterrupted, timely, secure or error free;
• any job listing, employer, agency, recruiter or candidate on our Services is suitable, solvent, honest, or will perform as expected;
• you will secure a role, a hire, a placement, a candidate, or any commercial outcome;
• any AI generated output is accurate, complete or fit for the use you put it to;
• a reply time, Ghost Index, Trust Score or other statistic predicts how you will be treated in future.

We are a platform that records and publishes conduct. We are not a party to any employment relationship, engagement, contract or negotiation between an employer and a candidate, we are not an employment agency acting for either of them unless we say so in writing, and we do not screen or vet the parties beyond the verification we describe on the platform.

Nothing in this section excludes or limits any warranty, guarantee or right that applicable law does not permit us to exclude or limit, including under the South African Consumer Protection Act 68 of 2008 where it applies to you.

Limitation of Liability

To the maximum extent permitted by applicable law:

Excluded losses. We are not liable for any indirect, incidental, special, consequential, exemplary or punitive loss, or for any loss of profit, revenue, business, opportunity, anticipated saving, goodwill, reputation, or data, however caused and whether or not we were advised such loss was possible.

Cap on liability. Our total aggregate liability arising out of or in connection with these Terms and your use of our Services, whether in contract, delict or tort, under statute or otherwise, is limited to the greater of the total fees you actually paid us in the 12 months immediately before the event giving rise to the claim, or one hundred United States dollars.

Matters we are not liable for. Without limiting the above, we are not liable for the conduct of any employer, agency, recruiter or candidate; for a hiring decision made by anyone; for reliance on any AI generated output; for content submitted by a user, including a review; for a Third Party Service, including an ATS, calendar, payment provider or public blockchain; or for loss arising from your own failure to keep your account credentials secure.

What is never excluded. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, for a breach of our obligations under applicable data protection law, or for anything else that cannot lawfully be excluded or limited. If you are a consumer, this section does not affect your mandatory statutory rights, and where a mandatory right conflicts with a limitation above, the mandatory right prevails.

You acknowledge that the fees we charge reflect this allocation of risk, and that we would not be able to provide the Services on these terms without it.

Indemnity

You agree to indemnify and hold us, our officers, employees and contractors harmless against any claim, demand, proceeding, loss, liability, damage, cost or expense, including reasonable legal fees, brought by a third party and arising out of:

• content you submitted, published or transmitted through our Services, including a job listing, a review, a message, a CV, or AI generated content you chose to publish;
• your breach of these Terms, our Acceptable Use Policy, or applicable law;
• your handling of personal information you obtained through our Services, including a candidate's CV or contact details;
• a hiring decision, an engagement, a contract, or a dispute between you and another user of our Services;
• your infringement of the intellectual property or other rights of any person.

We will notify you of any claim we intend to seek indemnity for, allow you a reasonable opportunity to participate in the defence, and not settle it in a way that imposes an obligation on you without your consent. This clause does not apply to the extent the claim arises from our own breach of these Terms or our own unlawful conduct, and does not apply to a consumer to the extent applicable consumer law prohibits it.

Governing Law and Dispute Resolution

Governing law. These Terms, and any dispute or claim arising out of or in connection with them, their subject matter or their formation, are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to conflict of law rules.

Consumer protection. If you are a consumer resident in another country, this choice of law does not deprive you of the protection of any mandatory consumer law of the country in which you live. Where a mandatory local right conflicts with these Terms, that right applies.

Talk to us first. Before starting formal proceedings, both of us agree to try in good faith to resolve the dispute by discussion for a period of 30 days from the date one of us notifies the other in writing of it. Contact us at support@recruiterlog.com and set out what the dispute is and what you want. This step is not required where a party needs urgent interim relief, or where a claim is small enough for a small claims court.

Jurisdiction. If the dispute is not resolved, the courts of the Republic of South Africa have exclusive jurisdiction, and the parties consent to the jurisdiction of the Western Cape Division of the High Court, Cape Town. Nothing prevents you from bringing a claim in the small claims court or equivalent forum where you live, and nothing prevents either of us from applying to any competent court for urgent interim relief.

Individual claims. Claims are brought individually. Neither of us will bring a claim under these Terms as a class, consolidated or representative action, except where applicable law does not permit that restriction, in which case it does not apply to you.

Consumer alternatives. If you are a consumer in South Africa, you may also refer a complaint to the Consumer Goods and Services Ombud or the National Consumer Commission. If you are elsewhere, you may have an equivalent route, and nothing in these Terms is intended to prevent you from using it.

Time limit. Any claim arising out of these Terms must be brought within the period allowed by applicable law. Where the law allows a period to be shortened by agreement and you are not a consumer, that period is one year from the date the claim arose.

Miscellaneous

Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed removed to the extent necessary, and the remaining provisions shall remain in full force and effect.

If the removal of a provision materially affects the balance of rights and obligations under these Terms, we may amend the affected provision to the extent necessary to make it lawful, while preserving its original purpose as closely as possible.

Waiver

No waiver of any breach, default, or right under these Terms shall be effective unless expressly made in writing and signed by an authorized representative of the waiving party. Our failure or delay in exercising any right or remedy under these Terms shall not operate as a waiver, impair future rights to strict performance, or affect any other available rights or remedies.

Entire Agreement

These Terms, together with our Privacy Policy and any mandatory pre-contractual information, form the agreement between you and us regarding our Services. They replace any prior discussions or communications relating to the same subject matter.

Nothing in these Terms limits or excludes any rights you have under applicable consumer protection, unfair commercial practices, or data protection laws. If any information we provide to you before entering into the contract is required by law to form part of the contract, it will remain binding.

We may update these Terms in accordance with the "Changes to Our Terms" section. We are not bound by any other term or condition you propose in any correspondence, purchase order, or document, regardless of whether we expressly object to it. Any other changes must be agreed in writing.

Notices

You may contact us at any time using the contact details at the base of these Terms. Where these Terms require notice in writing, email is sufficient unless mandatory law requires another method. A notice is considered received when it is sent, provided there is no indication that delivery has failed.

We may send notices to you using the email address associated with your Account or any other contact details you have provided. You are responsible for keeping your contact information accurate and up to date.

Assignment

You may not transfer your rights or obligations under these Terms to another person without our prior written consent, unless such transfer is permitted by applicable law.

We may transfer our rights and obligations under these Terms to another company, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. If we do so, we will ensure that your rights under these Terms are not reduced as a result of the transfer. Where required by law, we will inform you of such transfer.

Interpretation

In these Terms, "including" means "including but not limited to."

The authoritative version of these Terms is the original English (US) version, which shall prevail over any translation in the event of a conflict. Any translations are provided purely for convenience, and we are not responsible for errors or inconsistencies in them.

Headings in these Terms are for convenience only and do not affect the interpretation of any provision.

Survival

Any provision of these Terms that by its nature or express terms should survive the expiration or termination of these Terms will survive, including any accrued rights and obligations.

Contact Information

Please direct all communications regarding these Terms to: RecruiterLog
https://recruiterlog.com/contact